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Experts Answer 7 Questions: How Digital Strategists Fit in Debt Collection
Digital channels for communication are common, cost effective, expected – and perhaps most importantly – wanted by consumers. But for years, debt collection has been trapped between trying to propel...
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Don’t Wait! Adopt Text and Email Communications, Grow Agency Market Share
Do you pick up the phone when a stranger calls? Most of your consumers don’t. So why keep trying something that doesn’t work? Three digital technology advocates and ARM industry professionals spoke...
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3 Payment Software Adoption Goals for Small to Midsize Businesses
If you are evaluating your company’s payment software and communication workflows, you need to look not only at existing processes, but at the tools you’re using to engage customers. Many managers have...
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Use Pay by Text (and More!) to Engage and Delight Customers
Consumer preferences have changed. Most people want the fastest, easiest way to interact with your company – that means paper statements and telephone calls shouldn’t be your only way to engage with...
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Users Love Us! PDCflow Earns Fall Badges From G2 Based on Customer Reviews
What feels better than getting good feedback from a customer? Getting positive reviews from lots of customers! Through software review site G2, PDCflow has collected great ratings and insightful...
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